We seem to be seeing a bug in Adobe Acrobat 8.1.2 where printing a PDF from within Acrobat Reader prints out with red backgrounds on images with certain documents, it may be in conjuction with HP printers. But we've only seen 3 cases in various offices so it's hard to be certain of that at the moment.
There doesn't seem to be a fix that we've found at the moment, so we recommend as a temporary solution until it is fixed by Adobe is to either downgrade to an earlier version or to use an alternative PDF viewer.
I recommend the FoxIt PDF Reader as it is free, works well and is fast and solves this problem for the people who have come across it.
Seems rdpclip.exe misbehaves occasionally, preventing use of the "copy" function (via Ctrl+C or menu) in Windows or Office 2003
The temporary solution seems to be to kill the rdpclip.exe process. To do this go to the Start button and click Run. Then type
taskkill /F /IM rdpclip.exe
There is a hotfix for Windows 2003 server to prevent this, but in this instance there was no connection to a Win 2003 server, it was a Windows XP computer that was acting as the server being connected to.
To configure it for your own use you will need to edit the winscpscript.txt and change the following lines to your FTP details and the directory you want to back up if public_html isn't where your website is stored.
open ftp://username:firstname.lastname@example.org get public_html/* website-backup\*'
The default output is C:\WebsiteBackup but if you need to change it you can edit the websitebackup.bat and change 'c:\WebsiteBackup' in the following lines:
7za a c:\WebsiteBackup\backup-%dtt%.7z website-backup For /f "Tokens=*" %%f in ('fi /A-d /b /gw">"30 C:\WebsiteBackup\*.*') do del /q
After updates to the Exchange contacts, client reported not being able to see the updated version. All contacts are shown correctly when accessing webmail but not from within Outlook.
Outlook 2003 was in this instance configured to use the Exchange mailbox in cached mode, the OAB had not replicated to the local machine after 24 hours, so I followed the instructions in the Microsoft KnowledgeBase Article: Administering the offline address book in Outlook 2003 and Outlook 2007
To Force Outlook to update it's OAB (Global Address List)
- On the Tools menu, point to Send/Receive, and then click Download Address Book.
- Exit Outlook and then restart it. After Outlook starts, the offline address book download will start one to five minutes later.
The attached zip sets Word, Excel and Powerpoint to save in the previous Office format by default by modifying the registry.
(If you are looking for first-class IT support in London, please feel free to contact us)
We carry around a lot of software on our USB keys these days in order to assist in doing our job. Here is the main selection of the software we keep on it.
Installations for New PC's
Standard to all
- PDF Viewer - Adobe Reader - Standard PDF Reader (or the faster Foxit PDF Reader)
- PDF Writer - PDFCreator - easily creates PDFs from any Windows program. Use it like a printer.
- Zip - built in since XP (or 7-Zip - Supports ZIP,RAR and many others and it's own 7z format is hard to beat.)
- Antivirus -NOD32 - The only antivirus we recommend. (there is also the FOSS ClamWin Antivirus - doesn't provide on access realtime scanning)
- Internet search - Google Desktop - easy access to information on your computer and from the web.
- Diagnosis/Support - RunPCRun Total Support - Handy to have our support package!
- In place for repair work
- .NET Framework - allows end-users to run .NET applications.
- Java Runtime Environment - allows end-users to run Java applications.
- De-crap "Home" PC's - PC Decrapifier