How to enable network share support in MozyHome

runPCrun recommend MozyPro for our business clients (usually in conjunction with an in-house backup solution, you can never have too many backups and they are faster to recover larger data volumes). However MozyHome is a good product in itself for home users and I use it myself for my personal data.

When I initially tested MozyHome, there was a "add network share (BETA)"  option which could be enabled. Since I use a Networked Attached Storage (NAS) device for my personal data at home (so my wife can easily access our photos etc.) this was perfect and so I subscribed.  Unfortunately updates to MozyHome since have removed this option. When I contacted MozyHome support their (obvious) answer was that "we don't support that".

Since I was loathe to stop my subscription (it was only a month or so before that I'd finally uploaded 40Gb of my personal photos) I had a root around and found that while MozyHome had removed the option from the GUI, there was still an entry in the registry for this option.

All you have to do is open regedit (type 'regedit' at the Start > Run in XP or Windows button > Start search in Vista) and edit the following key

HKEY_LOCAL_MACHINE\SOFTWARE\mozy\options
networksharesupport
Value data REG_DWORD = 1

Here is a .reg file for those people that just want to 'click and go' - (right click and "save as")

Now when you right click on the top level of the file system

 

When you click on this, the Add Network Share dialog box pops up.

 

And the share pops up now in your File System view for you to select what needs to be backed up.

 

Once backed up, it will also pop up in the Restore view.

Please note that I've found with the last few updates when MozyHome updates itself, it resets this value to 0, but the backup still functions properly. However it doesn't allow you to change the backup settings until the value is set back to 1 and the UNC share re-added. The restore view always works.

Hopefully MozyHome will not change this policy or remove it completely in future updates.

AttachmentSize
network share support.reg250 bytes
comment

Thanks for the great tip.
I've just bought MozyHome and was quite disappointed not to be able to backup network disk!

comment

I followed these directions, I can enable the network share backup and then add a network share but Mozy keeps changing the registry back to "0" before any backup is completed... ;-(

Dan White

It doesn't matter as the values that are set for the backup do stick. Have a look in the "Restore" tab and you should see the files that have been backed up.

comment

nope - Mozy seems to ignore any network share and just backup local.

At the end of the backup the registry key is changed back to 0

Any tips?

Dan White

what version of MozyHome are you running?

comment

1.8.8.1

comment

Bummer - I'm having the same problem. It resets the value to zero and doesn't backup - I tried a few other "options" in the registry but it doesn't seem to work. Version: 1.8.10

Dan White

Well I'm unable to help anyone at the moment as for some reason I can't login to my MozyHome and haven't been able to for a few weeks. I'm waiting for "higher level technicians" to help and I've been told "Once I receive a response from this department I will let you know."


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