Our mission is to provide a no-nonsense approach and to simply care about our customers IT as if it were our own. We let this attitude and work speak on our behalf.
- more time to focus on your own business
- reduce downtime
- improve productivity
- tailored support packages - from individual to enterprise
'Total Support' is designed to provide inclusive support services for all of your IT infrastructure. Includes disaster recovery planning, multiple backups, guaranteed service levels with fast response times.
- fixed cost IT support
- manage all of your IT under one roof
- full service visibility
With runPCrun's 'Total Support' you get a fixed monthly cost where we can offer unlimited telephone and remote support and regular onsite visits (Enterprise). We take complete responsibility for your overall IT requirements, managing day-to-day IT upkeep and deliver great value at a fixed monthly cost.
The 'Total Support' service offers a choice of remote-only or on-site-inclusive options, and also includes remote server and network monitoring and alerting. IT management software provides monitoring and asset tracking of hardware, and management of backup systems, software, necessary system patches and security updates to keep your system up to date and secure.
Pay as you Go
- no contract
- only pay for what you use and need
- instant Remote Support
- simple pricing
For businesses who are unsure of their exact needs, are able to do certain tasks themselves or have a very limited budget, our flexible Pay-As-You-Go IT Support provides access to our engineers and helpdesk as required with no commitment to a regular spend.
Have IT support readily available can provide you with piece of mind should something go wrong. Our PAYG support can be used for any technical service, from new installations of hardware and software, expanding or improving your existing system or just sort out that problem right now that is stopping you from finishing that important project or presentation.
If you prefer to have more comprehensive cover and be able to predict your IT budget then our 'Total Support' package may be a better option for your business.