Use the table below to purchase pay-as-you-go IT support minutes.

Pay-as-you-go terms and conditions

1. Time usage is calculated from the start to the end of each calendar month.
2. Purchased time does not expire. Refunds of unused time are permissible on request.
3. All engineer time is recorded by the minute in our online helpdesk and a monthly statement is printed or available as PDF.
4. Accounts with negative time balance at the end of a calendar month are charged on 30 day invoice terms on the remaining balance.
5. All prices are for on-site, phone and remote work. On-site work has a 2 hour minimum. All prices are excluding VAT.
6. Business hours only - 9am -> 6pm, Mon -> Fri. Prices for work outside these hours are available on application.
7. Clients with a server are advised to allocate a specified amount of pay-as-you-go time per month to reduce support costs by allowing pro-active server maintenance checks and work to be carried out.

Pay an invoice

We regularly send an invoices via post which you can pay via BACS or cheque.
Engineer time not on pre-pay is at £90 p/hour.

If you would like to pay an invoice via credit card, either

• ring us on 020 3355 9222 and ask or
• Click here to email a request to pay via credit card.