runPCrun KBase

Disable macro security in Access 2007

Access 2007 disables macros by default, and then you have to go through the new "Trust Centre" to find it. Here's the simple procedure to switch it off.

Useful series of steps and software for deleted files and other data loss scenarios.

How to enable network share support in MozyHome

runPCrun recommend MozyPro for our business clients (usually in conjunction with an in-house backup solution, you can never have too many backups and they are faster to recover larger data volumes). However MozyHome is a good product in itself for home users and I use it myself for my personal data.

When I initially tested MozyHome, there was a "add network share (BETA)"  option which could be enabled. Since I use a Networked Attached Storage (NAS) device for my personal data at home (so my wife can easily access our photos etc.) this was perfect and so I subscribed.  Unfortunately updates to MozyHome since have removed this option. When I contacted MozyHome support their (obvious) answer was that "we don't support that".

Since I was loathe to stop my subscription (it was only a month or so before that I'd finally uploaded 40Gb of my personal photos) I had a root around and found that while MozyHome had removed the option from the GUI, there was still an entry in the registry for this option.

All you have to do is open regedit (type 'regedit' at the Start > Run in XP or Windows button > Start search in Vista) and edit the following key

HKEY_LOCAL_MACHINE\SOFTWARE\mozy\options
networksharesupport
Value data REG_DWORD = 1

Here is a .reg file for those people that just want to 'click and go' - (right click and "save as")

Now when you right click on the top level of the file system

 

When you click on this, the Add Network Share dialog box pops up.

 

And the share pops up now in your File System view for you to select what needs to be backed up.

 

Once backed up, it will also pop up in the Restore view.

Please note that I've found with the last few updates when MozyHome updates itself, it resets this value to 0, but the backup still functions properly. However it doesn't allow you to change the backup settings until the value is set back to 1 and the UNC share re-added. The restore view always works.

Hopefully MozyHome will not change this policy or remove it completely in future updates.

Put the Ultimate Boot CD on a USB key

If I get time, I'd like to expand on this idea.

Outlook will not open or save attached pictures (.jpeg or .jpg)

We have come across a couple of instances recently where emailed pictures (.jpg and .jpeg) can not be opened in Outlook and just present the recipient with a white box with a red cross and the message that a preview could not be generated. The same result is given when the attachment is saved to the desktop (or other folder) and attempted to be viewed.  If the email is accessed via webmail (OWA) the email and picture are displayed without a problem.

While there are other suggestions on how to rectify the problem the quickest and easiest that has presented itself so far is to check for the Security Update for Microsoft Office Outlook 2003 (KB945432) and remove it.

  1. Close Outlook
  2. Open Control Panel
  3. Select Add/Remove Programs
  4. Check the box next to Show updates
  5. Scroll down and look for Security Update for Outlook 2003 (KB945432): OUTLOOK
  6. Select Remove

This will fix the problem but I am unsure as to any other effects this will have at this time, the security update seems to have been released 11th March 2008. Microsoft Release Information

Latest Global Address Book (OAB) not showing correctly in Outlook

After updates to the Exchange contacts, client reported not being able to see the updated version.  All contacts are shown correctly when accessing webmail but not from within Outlook.

Outlook 2003 was in this instance configured to use the Exchange mailbox in cached mode, the OAB had not replicated to the local machine after 24 hours, so I followed the instructions in the Microsoft KnowledgeBase Article: Administering the offline address book in Outlook 2003 and Outlook 2007

To Force Outlook to update it's OAB (Global Address List)

  • On the Tools menu, point to Send/Receive, and then click Download Address Book.
  • Exit Outlook and then restart it. After Outlook starts, the offline address book download will start one to five minutes later.

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