runPCrun's "Total Support"
 |  | 'Total Support' is our fixed cost IT support solution. A premier support package with absolutely NO exceptions. |
| 24/7/365 Support (on a standard 1 hour response SLA - no waiting.) | |
| Disaster Recovery & Backup solution included (off-site on-line backup, high availability, hot/cold spare solutions) | |
| Remote working (home working solutions, intra-office solutions, on-the-road solutions) | |
| Pre-emptive & polling monitoring solutions (Server, infrastructure, live-notifications) & full service visibility | |
With a fixed monthly cost we offer regular onsite visits and unlimited telephone and remote support. With runPCrun's 'Total Support' we take complete responsibility for our customer's overall IT requirements, managing day-to-day IT upkeep and deliver great value at a fixed monthly cost. |
Our customers can be sure that we are on hand to ensure that any unexpected IT issues are dealt with in a timely manner. 'Total Support' is designed to provide inclusive support services for all of your IT infrastructure. With disaster recovery planning, multiple backups, guaranteed service levels and fast response times to ensure any down time is kept to a minimum.
The 'Total Support' service offers a choice of remote-only or on-site-inclusive options, and also includes remote server and network monitoring and alerting. Our IT management software provides monitoring and management of any hardware, backup system, anti-virus and anti-spyware software, necessary system patches and security updates to keep your system up to date and secure.
So call 020 3355 9222 or email support@runpcrun to get a free quotation regarding the requirement for supporting or expanding your business.
runPCrun "Total Support"
No surprises, with a fixed monthly cost we offer regular onsite visits and unlimited telephone and remote support.
With Total Care we take complete responsibility for our customer's overall IT requirements, managing day-to-day IT upkeep and delivering exceptional value at a fixed monthly cost.
Our customers can be sure that we are on hand to ensure that any unexpected IT issues are dealt with in a timely manner. Total Care is designed to provide inclusive support services for all your IT infrastructure, servers and software. With guaranteed service levels and response times to ensure any down time is kept to a minimum.
The Total Care service offers a choice of remote-only or on-site-inclusive options, and also includes remote server and network monitoring and alerting. Our IT management software provides monitoring and management of any hardware, backup system, anti-virus and anti-spyware software, necessary system patches and security updates to keep your system up to date and secure.
Call our Helpdesk on 020 3355 9222 or email support@runpcrun.com